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The Quality Management System of Lusilectra, S.A. is structured in accordance with the NP EN ISO 9001 standard and its main focus is the satisfaction of all stakeholders, interested parties and customers involved in the following activities:
Quality means meeting and exceeding the needs and expectations of all stakeholders.
This concept applies not only to the quality of the services and products we offer, but also to the quality of interpersonal relationships and to the respect for and compliance with applicable requirements.
This requires the full involvement and commitment of all employees, teamwork, mutual support and, of course, objectives, processes and systems that comply with the Quality Management System.
Quality is therefore based on the principle of continuous improvement, aimed at increasing effectiveness and, consequently, creating value.
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